9:45 am–10:45 am
Creating a Culture of Excellence—The Power of Servant Leadership
According to a recent worldwide executive survey by Deloitte, top leaders say culture is the most important issue they face. Generally defined, culture is “The way we do things here,” which includes organizational values, beliefs, attitudes, and behavioral habits.
In an ever-increasing commoditized business environment, your organization’s products, services, technologies, and even key people can be copied, pirated, or recruited. The only thing your competition cannot “steal” from you is your culture, your ability to “delight your stakeholders” and to deliver your products and services with excellence! Consequently, the excellent organizations understand this truth: Your greatest competitive advantage lies in your people and your culture.
Of course, it is impossible to create a culture of excellence without great leadership, because a team rarely rises above the level of its leadership team. This is where Servant Leadership comes in.
Servant Leadership is a values- and relational-based approach to leadership that includes identifying and meeting the legitimate needs (as opposed to wants) of those entrusted to the care of the leader. Through the systematic process of building relationships and trust, servant leaders gain influence and inspire their people to give their best, including discretionary effort, thereby creating excellence.
Servant Leadership is currently practiced in many of America’s most admired and successful organizations including Starbucks, Southwest Airlines, AFLAC, Nestlé, Marriott, and the United States Air Force. Over one-third of Fortune magazine’s “100 Best Companies to Work for” and many of Fortune magazine’s “America’s Most Admired Companies” actively practice the disciplines of Servant Leadership.
Join Jim Hunter, international best-selling author, for a content-rich session during which he will take a deep dive into the rapidly emerging phenomenon known as Servant Leadership.
- Gain an understanding of the principles being practiced in some of the most admired and successful organizations in America today!
- Explore the timeless and life-changing principles of Servant Leadership.
- Learn the differences between leading with power and leading with authority.
- Discover the vast differences between management and leadership—between managing things and leading people.
- Learn the secret to building effective influence with people.
Learn how to implement the principles of Servant Leadership into your life and your organization.
Join Jim immediately following his session as he facilitates an in-depth discussion with three of our AASCIF member CEOs (Jason Clark, Lanny Hubbard, and Bryan Klipfel), as they candidly share their Servant Leadership journeys, best practices, and lessons learned. You will walk away from both sessions feeling inspired and energized to create a culture of excellence wherever you lead!