Tuesday, July 12
Zen and the Art of Innovating Smartly
As the digital disruption of the insurance industry continues, the pace of technology change seems to be accelerating. State compensation insurance funds feel more pressure than ever to bring major projects to completion, deliver tangible results on increasing investments in technology, and demonstrate the agility necessary to compete in a digital world. Yet many carriers find that their nascent digital initiatives are mired in complexity and facing seemingly insurmountable barriers. In this session, we will explore how leading insurers are changing the way they innovate, with an emphasis on new mindsets, processes, tools, and organizational structures designed specifically to support rapid, transformative change.
Managing the Great Resignation
Join us for a panel discussion on “The Great Resignation” from three perspectives: Claims, Information Technology, and Policyholder Services & Underwriting. The discussion will focus on how these areas are changing to accommodate the risks and opportunities associated with employee turnover, including how the processes and management of these teams are evolving.
Digital Transformation—A Journey
In today’s highly competitive markets, incumbent insurance carriers may be at a disadvantage competing with smaller, more agile carriers as they enter their markets. To stay competitive, incumbent carriers must engage their stakeholders in new ways that simplify complex processes, limit required data and reduce or eliminate processing delays whenever possible. This session will explore how Idaho State Insurance Fund is rethinking its relationship with technology. It will look at how this 105-year-old institution has begun to embrace the cloud, web services, automation, and other enabling technologies to begin its digital transformation. Successful digital transformation requires a new way of thinking about capabilities and how they are delivered. How do you start, where do you start, what challenges might you face? This session will explore these questions and suggest an approach for
Wednesday, July 13
Tools for Innovating Smartly
Apply the strategies from the earlier “Zen and the Art of Innovating Smartly” to your organization. This working session pairs you up with others to apply the insights and methods to your specific organization as well as hear how others might do the same. Attendees will walk away with a better understanding of what innovating smartly could mean for their own organizations.