Safety & Health

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Safety & Health Sessions


Tuesday, July 12

9:45 am–10:45 am


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Safety & Health

Measuring ROI and Successful Results with Policyholders

Speakers

During this panel style session, three safety professionals will discuss dashboards, tools, and methodologies that their funds are using to strategically select policyholders to receive service, track results, and report ROI successes to organizational leadership. We will also seek audience feedback for sharing best practices you may have implemented at your fund.



11:00 am–Noon

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Safety & Health

Virtual Services for Policyholders


Speakers

Providing service to our policyholders is a top priority and traditionally has been done in large part during onsite visits. Online resources have also been a mainstay for quite some time, but with the challenges of the 2020 pandemic, virtual services have been taken to a new level. Our Safety and Health Committee members will discuss innovative ways to connect with policyholders remotely while also maintaining high quality and measuring success. How are we all servicing our insureds during a pandemic and during pandemic recovery, and what will service will look like post-pandemic? Connecting with the right people using digital platforms, video conferencing, interactive website tools, and even FaceTime and texting are all possibilities. Please join us to learn more about how to be successful in the digital age while maintaining a level of human interaction.



Wednesday, July 13

11:00 am–Noon


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Safety & Health

Penny for Your Thoughts

Speakers

During this panel-style session, three safety professionals will lead a conversation with audience members to discuss how their departments are structured. Topics will cover demographics, consultant assignment load, reporting structure, departmental collaboration throughout their organizations, agency cooperation, software utilization, and other areas that make them unique. This will be a great opportunity to pick up best practice ideas that you can take back to your organization.